Communication – the secret to success.

Do you need to manage staff and client communication problems, improve relationship issues at home or work or manage stress levels better to improve performance and achieve results?

Training Lab is a national provider of the Process Communication Model® (PCM) an evidence-based method so potent it has been used by NASA in the selection and training of astronauts. PCM is applied today through many industries and social environments around the globe.

Learn how to gain higher levels of performance from yourself, individuals, teams and organisations. What PCM helps with:


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    greater motivation from children & adults

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    increase productivity and higher revenue

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    reduce failure & accidents

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    less sick days

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    decrease staff turnover

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    higher client satisfaction rate

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    CPD Continual Professional Development Points

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PCM courses world-wide

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years of research

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Countries

Trusted by the Royal Australasian College of Surgeons.

Australian surgeons and anaesthetists use PCM skills and tools to manage stress in theatre and improve patient communications. PCM is on their preferred course list and provides credits towards their Continuing Professional Development (CPD).

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Process Communication Model ® courses.

Training Lab is Sydney based and Australia wide, we run in-house 3, 2 or 1 day training programs for corporate, business, government, schools and organisations. Packages provided.

Public courses available for individuals, groups and couples.

programs & price
The main PCM 1 – Core Topics course is a powerful 3 day program, guiding you to embed the communication skills into your professional and personal life

This 3-day program can be conducted over 1 day a week, 3 days consecutively or 2 days and a follow up day week later.

Learn how to:

  • Reduce conflict by avoiding sabotaging behaviour.
  • Quickly respond to others preferred communication style.
  • Engage others so they hear, understand and remember your message.
  • Recognise behaviour patterns and how to positively respond.
  • Set up work and home environment to continually meet your psychological needs.

Receive: 
Personal Profile Inventory
Comprehensive workbook
Detailed Key To Me report
PCM mobile app
Follow up group mentoring call
Certificate of completion
Morning & afternoon tea;

Includes workbook, lunch and refreshments.

The PCM 2 (Advance) course focusses on written communication and PCM in marketing. An opportunity to delve further into handling distress behaviours. Provides additional exercises and practice, to improve skills.

PCM Core Topics is a prerequisite to attending the advanced program.

Receive:

Personal Profile Inventory
Comprehensive workbook
Detailed Key To Me report
PCM mobile app
Follow up group mentoring call
Certificate of completion
Morning & afternoon tea;

Includes workbook, lunch & refreshments.

The Key to Me is a condensed 1 day intensive PCM program which introduces some of the key elements of PCM covered in the 3 day program.

Receive: 
Personal Profile Inventory
Comprehensive manual
Detailed Key To Me report
PCM mobile app
Follow up group mentoring call
Morning & afternoon tea;

Includes workbook and refreshments.

A tailored couples course to help with stressful relationship situations, break ups and enhance further understanding of each other. Excellent for pre-marriage course

Receive: 
Personal Profile Inventory
Comprehensive workbook
Detailed Key To Us report
PCM mobile app
Follow up group mentoring call
Morning & afternoon tea;

The PCM Core Topic 3 day program has been tailored to meet the specific needs of the above industries.

Please contact if you are interested in one of these programs. Same price as 3 day PCM program.

When we are positively motivated we achieve better co-operation and outcomes.

PCM will help you recognise how to communicate with children (and adults) to help you win their motivation.

PCM gives students and teachers powerful tools to understand and respect individual strengths and preferred communication styles.

The tailored education program gives practical examples of how to invite children and teenagers out of distress and disruptive behaviour.

It has had proven results in minimising bullying and maximising leadership in schools in the US and currently a study of PCM results is being undertaken here by Western Sydney University.

This course can be modulated. Please contact for school training packages.

Feedback from clients.

Business analyst – AMP

Interactive and useful seminar, really helped me understand myself and how I currently communicate/miscommunicate and potentially improve my personal and professional communication.

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Nai-ying BA AMP 3 day PCM

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Client spotlight.

Client Spotlight

Dr Hooman Zahedi

Being in the health profession it is important for me and my team to individualise the way we communicate with our patients. Corrine has helped me and my business apply the PCM model…
Full testimonial

PCM video.

Overview of how Process Communication Model® works


PCM email kit .

Receive further information via email